How do I take care of my jewelry?
Always store your pieces in a dry place. To maintain your pieces at its optimal state, they should ideally not be worn in water. This includes showering, bathing, and swimming.
Sterling Silver will naturally tarnish over time due to moisture, sunlight, and sulfur. Restoring your pieces to its original shiny state requires a bit of polishing with a polishing cloth.
What is 14K Gold Filled?
Gold Filled is more durable and retains more value than Gold Plated. Our 14K Gold Filled pieces are made with a 14K gold layer bonded to a brass or other base metal core. The value of Gold Filled is greater than Gold Plated because Gold Filled has an actual layer of karat gold, not just a microscopic film, as is the case with Gold Plated items. The karat gold covering also significantly increases the tarnish resistance of the base metal substrate.
What is .925 Sterling Silver?
All of our Sterling Silver pieces are created using .925 Sterling Silver. .925 represents the weight of silver (92.5%), while 7.5% is the weight of other metals, usually copper. Copper is used to increase the hardness and strength of the material. Fine or pure silver cannot be used to create our pieces due to it being too soft to work with.
Are the jewelry hypoallergenic or nickel free?
All of our pieces do not contain nickel, which is a problem for many with sensitivity.
Will they turn my skin “green”?
Unlike many costume jewelry, your investment in our pieces will be worthwhile. With care and a little polishing, each piece will last you for years to come.
How do I determine ring/bracelet size?
Our best suggestion is if you have a ring that fits the desired finger, take a ruler and measure the internal diameter (in mm) of it. Once you have the measurement, use the sizing chart to determine your ring size.
For bracelets, we suggest taking a string and wrapping it around the desired location on the wrist to get the circumference. Make sure that it’s not sitting too snug on the wrist. Hold or mark the point that the string meets. Take a ruler and measure the length of the string.
Do you accept commission/custom requests?
We currently do not accept most custom work, with the exception of minor tweaks to current offerings. Please reach out via our Contact Page if you have any questions.
How can I track my order?
Once your order has been shipped, you will receive an email with the tracking number for you to keep an eye on its whereabouts.
What is your processing time?
All of our pieces are made to order, therefore, 2-5 business days are required to make and fulfill an order.
Do you ship internationally?
Yes. Shipping rates will be calculated at checkout.
What is the return/exchange policy?
30 days return/exchange policy.
All items purchased directly from our online store or at pop up events are eligible for returns/exchange.
Returns are accepted up to 30 days from the time in which the product was delivered or purchased (applies to pop up events). Returns must be in brand new condition.
Please reach out to us for your return/exchange through our Contact Page.
Transactions are handled with bank-grade security.
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time.